Last Updated April 22, 2025.
Applies to all once-off projects with Nicxle Creative Studio
By booking a once-off project or paying a project invoice, you agree to the following terms:
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1. Scope of Work
The scope of the project will be outlined prior to payment and is based on the agreed number of hours or specific deliverables. Any work beyond the original scope may be billed separately at R750 per hour, with prior approval.
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2. Payment Terms
Payment is due upfront before work begins. Once payment is received, the project is officially booked into our schedule. Payment confirms acceptance of this agreement.
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3. Turnaround Times
Estimated timelines will be discussed before the project begins. While I do my best to stick to those timeframes, timelines depend on prompt client feedback, content delivery, and approvals.
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4. Revisions
Each design includes one round of feedback or revisions unless otherwise specified. Additional revisions beyond the included round will be billed separately at the hourly rate.
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5. Unused Hours
If your once-off package includes a set number of hours, you’ll have 30 days from payment to use them. Any unused time will expire after that period unless otherwise agreed in writing.
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6. Cancellation & Refunds
Due to the creative nature of the work, all payments are final. No refunds will be issued once work has started. If you need to cancel before work begins, please get in touch — I’ll do my best to accommodate fairly.
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7. Ownership & Usage
You’ll receive full rights to all final, approved deliverables upon full payment. Nicxle Creative Studio retains the right to showcase the work in my portfolio, unless you specifically request otherwise.
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8. Limitation of Liability
Nicxle Creative Studio will not be held liable for any indirect, incidental, or consequential damages, including delays caused by miscommunication or missed deadlines due to late content or approvals.
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9. Communication
Communication is via email unless otherwise agreed. WhatsApp may be used for quick updates, but all official requests, feedback, and approvals should be sent via email to ensure nothing is missed.