For the business that’s working - and the founder who knows it could work so much better.

Your business is too good for its next version to be held together by open tabs and good intentions.

CREATIVE BUSINESS STRATEGY • BRAND + WEB DESIGN • LAUNCHES + ONGOING SUPPORT

You’ve built the expertise and the proof.

Now you need more than another specialist solving one isolated piece. NCS helps established founders decide what’s next - and turn it into offers, messaging, brands, websites, marketing and launches that work together and earn their keep.

Ready to make moves (& money)?

120+ brands. 80+ websites. $500k+ client revenue in a year.

Hundreds of sales pages, customer journeys, launches, pivots, rebrands, and founder existential crises lovingly untangled.

120+ brands. 80+ websites. $500k+ client revenue in a year.

Sometimes, you do. If your website only gets ten visitors a month, a new layout will not save a ghost town. But more often? You're already being found.

People are reading your homepage, liking your vibe, following your account - and then quietly leaving, still not sure what to do next. That's not a visibility problem.

That's a friction problem. And every second of that hesitation is costing you money.

The fix is completely different depending on which one you have - which is exactly what the WTF Audit is for.

Which means I’ve learned something:

You probably think you have a visibility problem

If people keep saying

... but they're still not buying?

"This looks amazing"

"This is so professional"

I love what you're doing"

You’ve found the symptom. Let’s find the cause.

Work with me

(THe Friction Framework™)

Find what’s causing the “-ish.”

01

Remove what’s Creating the “-ish.”

02

Build beyond
the “-ish.”

03

Fix it

Scale it

Find it

WTF Audit

(Where's The Friction?) · $297

Not sure what’s wrong? Start here.

I’ll audit your website, messaging, offers and customer journey to uncover exactly what’s getting in the way - and what to fix first. Because guessing is expensive. And random acts of marketing are even more expensive.

BOOK A WTF AUDIT

VIP Days

One day. One focus.

A full day focused on one of 4 key areas in your business. 

Website Day: website tweaks & updates 
Sales Page Day: Long-form sales page in a day.
Content Day: Copywriting & design for email, socials, blogs - you name it!
Funnel Day: full funnel build from click to sale.

Fix it

Scale it

Find it

BOOK A VIP DAY

Go Live Week

Choose your path

Website Edition: A strategic website built and launched in one focused week.

Brand & Website Edition: A complete brand and website transformation in one focused week. 

& a business you're finally proud to share.

EXPLORE GO LIVE WEEK

Evolution Retainer

For growing businesses

For businesses that have outgrown quick fixes. Because eventually the challenge isn’t getting more clients. It’s building a business that can support them.

Custom projects and strategic retainers for founders navigating multiple offers, bigger goals, more complexity & new stages of growth.

Fix it

Scale it

Find it

Book a discovery call
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Trusted By

Most designers make things prettier. I make them easier to understand.

Because the prettiest website in the world won’t save a confusing offer. A beautiful brand won’t fix weak messaging. And more content won’t solve a customer journey that’s leaking people at every stage.

My job is to figure out what’s getting in the way and remove it. The design just happens to be one of the tools. Most designers focus on how it looks. Most strategists focus on how it works. I care about both.

Why work with me?

Free Guide

Chilli Template - $397

The Messaging Lab

People are finding your business. They’re Just not emotionally connecting fast enough to buy. - find out why.

For the founder who's been "almost ready" to fix their website for longer than they'd like to admit.

A psychology-first messaging system for the woman whose content is good but whose conversion still isn't.

Working with Nicole was such an aligned, refreshing experience. She understood my vision and my brand instantly!!! Something most designers miss the mark on. The entire process was seamless and genuinely enjoyable. My new brand and website finally feel like a true representation of who I am and the work I do, and I’ve already seen growth in collaborations, speaking, and consulting inquiries. I’m so grateful to finally have a strong, FCKING GORGEOUS digital home for Taylor Hedden Consulting.

— Taylor

"She understood my vision and my brand instantly!!!"

The whole process is so seamless you know exactly where you are in the project. She also nailed down the vibe and made the small changes that I requested and when I wanted to change up the final deliverables just a tad, she did it without hesitation. From the questionnaire, to the concept, to the final deliverables she kept me updated on each stage and delivered something amazing each time. I am leaving with a brand I'm excited about and soooo many important elements of my brand that I had been missing before. 1000000% recommend working with her, and will be coming back to her for a website in the future.

— Alicia

"1000000% recommend working with her"

Super easy to work with, highly professional, and captured exactly what I am looking for in designing my business branding, website, promotional materials and social media. They listen to my ideas, ask questions about what I am trying to accomplish, and really makes sure that they understands my goals before getting to work, and I can't be happier with the outcome!

— Katie

"I can't be happier with the outcome!"

Working with Nicole was effortless! She clearly defined what she needed from us, wa s patient when we were slow to deliver, and walked us through step by step to under stand how to update things on our own when she had completed the site. Plus, she gave us the exact look and feel we were looking for. Our site now POPS and it fully represents who we are as a business! Thank you Nicole for your beautiful work!

— Ciara

"She gave us the exact look & feel we were looking for"

Nicole is a hidden gem. I was so lucky to find her. She was such delight to work wi th and very patient with me. She took the time to answer all of questions. And I ab solutely love my website! If you want a modern and creative website, you got to hav e Nicole do it. Thank you Nicole!

— Karla

"She is a hidden gem."

KIND WORDS

Get to know

I'm Nicole

Strategic Brand & Website Designer. Professional overthinker. Recovering perfectionist. Serial “there’s a better way to do this” person. 

After building 120+ brands and 80+ websites, I’ve realised something:

You’re probably not struggling because you’re bad at what you do. You’re struggling because you’re too close to it. You know your offers. You know your process. You know your industry. So well, in fact, that you’re accidentally leaving everyone else behind.

That’s where I come in.
I spot the things that have become invisible to you.

The messaging that’s making people hesitate. The website that’s answering the wrong questions. The offer that’s brilliant - but buried under three layers of unnecessary complexity. The customer journey that’s quietly leaking sales.

The stuff that makes people say:
“This looks amazing” …and then leave without buying.

That’s my thing. I find the friction. Then we fix it.

And when we’re done? Your business becomes easier to understand, easier to buy from, and a whole lot easier to grow.

Get to know me →

TAYLOR HEDDEN

JENNIFER RANDALL-YOUNG

SUGARHOUSE
MEDIA

SEE MORE  →

Latest Projects

Portfolio

Your business probably doesn’t need another overhaul. It just needs less “-ish.”

Let’s figure out what’s getting in the way

BOOK A DISCOVERY CALL →